Order Cancellation Policy
🛑 Order Cancellation & Refund Policy
Clear rules for website & WhatsApp orders. Only WhatsApp communication is accepted.
📦 Website Orders
Full refund if you paid ₹300 and message us on WhatsApp within 1 hour.
₹150 will be deducted and ₹150 refunded (only if not dispatched).
No refund after dispatch. If watch price is below ₹3000, ₹200 shipping charge will be deducted.
💬 WhatsApp Orders
Orders placed directly on WhatsApp with advance payment are non-refundable.
🚫 Delivery Failure Cases (No Refund)
Refund will not be provided in the following cases, even if the parcel is not delivered:
- Incomplete address (house no., street, landmark missing)
- Customer not receiving calls
- Customer unavailable or refuses delivery
- Misbehaviour with delivery boy
- Wrong or unreachable address provided
- Delivery attempt failed due to customer-side reason
📌 Important Notes
- Only WhatsApp communication is accepted for refunds.
- Time limits must be followed strictly.
- We are not responsible for wrong address, miscommunication, or delivery refusal.
🛑 Order Cancellation & Refund Policy
Clear rules for website & WhatsApp orders. Only WhatsApp communication is accepted.
📦 Website Orders
Full refund if you paid ₹300 and message us on WhatsApp within 1 hour.
₹150 will be deducted and ₹150 refunded (only if not dispatched).
No refund after dispatch. If watch price is below ₹3000, ₹200 shipping charge will be deducted.
💬 WhatsApp Orders
Orders placed directly on WhatsApp with advance payment are non-refundable.
🚫 Delivery Failure Cases (No Refund)
Refund will not be provided in the following cases, even if the parcel is not delivered:
- Incomplete address (house no., street, landmark missing)
- Customer not receiving calls
- Customer unavailable or refuses delivery
- Misbehaviour with delivery boy
- Wrong or unreachable address provided
- Delivery attempt failed due to customer-side reason
📌 Important Notes
- Only WhatsApp communication is accepted for refunds.
- Time limits must be followed strictly.
- We are not responsible for wrong address, miscommunication, or delivery refusal.