🛑 Order Cancellation & Refund Policy

Clear rules for website & WhatsApp orders. Only WhatsApp communication is accepted.

📦 Website Orders

Within 1 Hour

Full refund if you paid ₹300 and message us on WhatsApp within 1 hour.

After 1 Hour

₹150 will be deducted and ₹150 refunded (only if not dispatched).

After Dispatch

No refund after dispatch. If watch price is below ₹3000, ₹200 shipping charge will be deducted.

💬 WhatsApp Orders

Orders placed directly on WhatsApp with advance payment are non-refundable.

🚫 Delivery Failure Cases (No Refund)

Refund will not be provided in the following cases, even if the parcel is not delivered:

  • Incomplete address (house no., street, landmark missing)
  • Customer not receiving calls
  • Customer unavailable or refuses delivery
  • Misbehaviour with delivery boy
  • Wrong or unreachable address provided
  • Delivery attempt failed due to customer-side reason

📌 Important Notes

  • Only WhatsApp communication is accepted for refunds.
  • Time limits must be followed strictly.
  • We are not responsible for wrong address, miscommunication, or delivery refusal.

📲 WhatsApp Support

8470931307

Message on WhatsApp

🛑 Order Cancellation & Refund Policy

Clear rules for website & WhatsApp orders. Only WhatsApp communication is accepted.

📦 Website Orders

Within 1 Hour

Full refund if you paid ₹300 and message us on WhatsApp within 1 hour.

After 1 Hour

₹150 will be deducted and ₹150 refunded (only if not dispatched).

After Dispatch

No refund after dispatch. If watch price is below ₹3000, ₹200 shipping charge will be deducted.

💬 WhatsApp Orders

Orders placed directly on WhatsApp with advance payment are non-refundable.

🚫 Delivery Failure Cases (No Refund)

Refund will not be provided in the following cases, even if the parcel is not delivered:

  • Incomplete address (house no., street, landmark missing)
  • Customer not receiving calls
  • Customer unavailable or refuses delivery
  • Misbehaviour with delivery boy
  • Wrong or unreachable address provided
  • Delivery attempt failed due to customer-side reason

📌 Important Notes

  • Only WhatsApp communication is accepted for refunds.
  • Time limits must be followed strictly.
  • We are not responsible for wrong address, miscommunication, or delivery refusal.

📲 WhatsApp Support

8470931307

Message on WhatsApp